Alcatel 5V Most Common Problems & Issues + Solution Fix – TIPS & TRICKS!

Alcatel 5V is another budget-oriented smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems in Alcatel 5V smartphone and next, with the proven solution to it. So, do stay until the end.


Alcatel 5V Common Issues and Problems 2020

Welcome, I am here to help you out with certain Issues on the Alcatel 5V. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

To cure Heating Issue, Battery Problem & Laggy UI check this article.  How to Fix Heating, Battery Issue & Laggy UI Problem on your Android Phone.

Alcatel 5V Problems Fix Issues Solution Tips Tricks

Tips & Tricks

Alcatel 5V Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in Alcatel 5V?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the Alcatel 5V. Do not restore backup thereafter, instead manually restore your data.

Also, Unlock Bootloader

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

Alcatel 5V Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on Alcatel 5V?

    1. Firstly, if you are encountering the issue only in particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on Alcatel 5V such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also, Install TWRP Recovery or CWM Recovery

Consider the above steps and you are good to go 😀


Apps Opening slow on the Alcatel 5V

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on Alcatel 5V?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your Alcatel 5V then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your Alcatel 5V and start from a new device.

Also, How to Root

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the Alcatel 5V

If you are one of few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on Alcatel 5V?

  1. First, go to the Alcatel 5V’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, Install Custom ROM

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the Alcatel 5V

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix Bluetooth connection issue on Alcatel 5V? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for few times on the Alcatel 5V

Also, Unroot the phone and go back to Stock ROM.

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on Alcatel 5V

Your phone display is cracked and you want to access the data. Do following.

How to access data if phone touch is not working on Alcatel 5V?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the Alcatel 5V, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Also, Unlock Bootloader

Above, will help you access your Alcatel 5V phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on Alcatel 5V

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on Alcatel 5V?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the Alcatel 5V.

Also, Install TWRP Recovery or CWM Recovery

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the Alcatel 5V

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix Cellular network and Mobile Data network in Alcatel 5V?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the Alcatel 5V.
    4. Finally, go to the service provider and make him/her do the rest.

Also, Root the Phone

Your phone will work as expected by following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on Alcatel 5V

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on Alcatel 5V?

  1. First, Go to settings on the Alcatel 5V and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, Unroot the phone and go back to Stock ROM.

This should solve your issue. If you have any other problems regarding play store do let me know in the comment section below. I will be happy to help you. 😀

That’s it we have covered all the issues and problems regarding Alcatel 5V smartphone and How to FIX them. If there are any more issues with your Alcatel 5V then drop a comment and I will update the article.

About Alcatel 5V

Here are some of the key features and specifications of the newly launched Alcatel 5V smartphone.

  • Firstly, it has a 6.2 inches display with a resolution of 720 by 1500 pixels. A total of 268 pixels per inch.
  • And Alcatel 5V also comes with Android 8.1 OREO.
  • And under the hood, Alcatel 5V has an Helio P22 chipset.
  • The Phone also comes with 3GB Ram and 32GB Storage. 
  • Furthermore, the camera sensor on Alcatel 5V – 12MP + 2MP dual rear camera and 8MP front shooter.
  • Finally, the battery on the Alcatel 5V is a non-removable 3000 mAh.