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Zenfone Max M2 Most Common Problems & Issues + Solution FIx!

Zenfone Max M2 is another budget-oriented smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems in Zenfone Max M2 smartphone and next, with the proven solution to it. So, do stay until the end.


Zenfone Max M2 Common Issues and Problems 2020

Welcome, I am here to help you out with certain Issues on the Zenfone Max M2. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

Asus Zenfone Max M2 Problem Fix Issues Solution Tips & Tricks

Tips & Tricks

Heating Problem On your Zenfone Max M2

If your phone is raising its temperature, causing severe heating then, first of all, you need to take the following precautions –

How to fix the heating issue on the Zenfone Max M2?

      1. Don’t let your phone charge for too long. Once it is fully charged, take off the plug.
      2. Make sure not to use your phone while charging. Using your Zenfone Max M2 phone for long while charging may lead to the heating issue.
      3. Next, playing games for too long could be the main reason for the heating issue. You may want to take a pause.
      4. Finally, make sure to turn off Mobile data, GPS while on call. On-call needs a continuous power & various smartphone services that may lead to the heating issue on the Zenfone Max M2.

Also, Unlock Bootloader on Zenfone Max M2

Above, steps will make sure your phone is well within the temperature line. But if the problem continues then you may want to go to the service center or your phone is naturally hot. 

Poor Battery Life on your Zenfone Max M2

If you are one of the few customers of the Zenfone Max M2 phone that are facing battery issue. then following steps will ensure that it’s not you who are causing battery problems on the phone.

How to fix poor battery life on the Zenfone Max M2 device? 

    1. First of all, make sure to remove the third-party app that claims to be phone cleaner or battery saver. If you have installed any.
    2. Next, go to settings and turn on the power saving option. The battery saver provided on Zenfone Max M2 by the manufacturer will actually work.
    3. Then, turn off location services when not in need.
    4. Also, use mobile data network on the Android phone only when needed. This sucks up your battery very quickly.
    5. Finally, uninstall apps such as Facebook which requires a lot of background services to run. Hence, ending up your Zenfone Max M2 battery life too early. 

Related – How to Install TWRP on Zenfone Max M2

Perform the above steps and you are good to go. If further, the problem arises on your Android phone, then you may want to go to the service provider.

A Laggy or Sluggish User interface on your Zenfone Max M2

Though the company claims to be one of the faster phones than the previous generation, still you can encounter some laggy experience on your phone.

How to Fix Lag on the Zenfone Max M2 Android device?

      1. First of all, if you have installed any third-party launcher, consider removing that. Because most of the launcher is not optimized for a particular spec sheet. Next, do a hard reboot. Turn off your Zenfone Max M2 and restart it again.
      2. Also if the problem still arises, you need to perform a factory reset. Go to setting > Backup & Reset > Factory Reset your phone. Make sure to take the necessary backup.
      3. Furthermore, if the UI lag never goes you can head to the service center & ask them to reinstall the OS. If still for some reason the lag persists on the Zenfone Max M2 then consider it as a software failure. You may have to wait for the next OTA update from the company.

Also Read, Frequently Asked Questions About Zenfone Max M2

Zenfone Max M2 Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in Zenfone Max M2?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the Zenfone Max M2. Do not restore backup thereafter, instead manually restore your data.

Related – How to Root Zenfone Max M2

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

Zenfone Max M2 Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on Zenfone Max M2?

    1. Firstly, if you are encountering the issue only in a particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on Zenfone Max M2 such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also,  How to Install Custom ROM on Zenfone Max M2

Consider the above steps and you are good to go 😀

Apps Opening slow on the Zenfone Max M2

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on Zenfone Max M2?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your Zenfone Max M2 then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your Zenfone Max M2 and start from a new device.

Related – How to Unroot & Restore Stock ROM on Zenfone Max M2

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the Zenfone Max M2

If you are one of few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on Zenfone Max M2?

  1. First, go to the Zenfone Max M2’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, How to Unlock Bootloader on Zenfone Max M2

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the Zenfone Max M2

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix Bluetooth connection issue on Zenfone Max M2? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for few times on the Zenfone Max M2

Also, How to Install TWRP Recovery on Zenfone Max M2

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on Zenfone Max M2

Your phone display is cracked and you want to access the data. Do following.

How to access data if phone touch is not working on Zenfone Max M2?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the Zenfone Max M2, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Related – Frequently Asked Questions About Zenfone Max M2

Above, will help you access your Zenfone Max M2 phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on Zenfone Max M2

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on Zenfone Max M2?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the Zenfone Max M2.

Also, How to Root Zenfone Max M2

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the Zenfone Max M2

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix the Cellular network and Mobile Data network in Zenfone Max M2?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the Zenfone Max M2.
    4. Finally, go to the service provider and make him/her do the rest.

Related – How to Install Custom ROM on Zenfone Max M2

Your phone will work as expected by the following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on Zenfone Max M2

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on Zenfone Max M2?

  1. First, Go to settings on the Zenfone Max M2 and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, How to Unroot Zenfone Max M2 and go back to Stock ROM

Eye Strain & Headache from Zenfone Max M2 Display

Some customers might get a headache from looking at the display for too long, which results from eye strain.

How to FIx Eye Strain & Headache from Zenfone Max M2 DIsplay? 

  1. Most Importantly, if you are prone to myopia then you need to consider a good pair of prescription glasses to counter the eye strain & headache on your Zenfone Max M2.
  2. Secondly, make sure to take proper breaks and do not indulge in the phone for too long, giving a fixed look to the phone’s display can give you eye strain, resulting in acute headaches.
  3. This may sound crazy, but blink at regular intervals so that the water in the eyes spread out correctly, making your issue less sensitive. Gunner glasses have helped people in the past suffering from eye strain syndrome from their digital devices.
  4. Also, check other Zenfone Max M2 display and see if you are getting the same eye strain or it is just an issue with your particular model.  If yes, then get it checked with the nearest service center,

This should solve your issue. If you have any other problems regarding play store do let me know in the comment section below. I will be happy to help you. 😀

That’s it we have covered all the issues and problems regarding Zenfone Max M2 smartphone and How to FIX them. If there are any more issues with your Zenfone Max M2 then drop a comment and I will update the article.

About Zenfone Max M2

Here are some of the key features and specifications of the newly launched Zenfone Max M2 smartphone.

  • Firstly, it has a 6.26 inches display with a resolution of 720 by 1520 pixels. A total of 269 pixels per inch.
  • And Zenfone Max M2 also comes with Android 8.1 OREO.
  • And under the hood, the phone has a Snapdragon 632 chipset.
  • The Phone also comes with 4GB/3GB Ram and 64GB/32GB Storage. 
  • Furthermore, the camera sensor is – 13MP + 2MP dual rear camera and 8MP front shooter.
  • Finally, the battery on the phone is a non-removable 4000 mAh.