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UMIDIGI One & One PRO Most Common Problems & Issues + Solution FIX!

UMIDIGI One & One PRO is another budget-oriented smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems on UMIDIGI One & One PRO smartphone and next, with the proven solution to it. So, do stay until the end.


UMIDIGI One & One PRO Common Issues and Problems 2020

Welcome, I am here to help you out with certain Issues on the UMIDIGI One & One PRO. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

UMIDIGI One & One PRO Problems Issues Fix Solution Tips Tricks

Tips & Tricks

Heating Issue On UMIDIGI One & One PRO

If your phone is raising its temperature, causing severe heating then, first of all, you need to take the following precautions –

How to fix the heating issue in UMIDIGI One & One PRO?

      1. Don’t let your phone charge for too long.
      2. Make sure not to use your phone while charging. Using your UMIDIGI One & One PRO phone for long while charging may lead to the heating issue.
      3. Next, playing games for too long could be the main reason for the heating issue.
      4. Finally, make sure to turn off Mobile data, GPS while on call. On-call need a continuous power that may lead to the heating issue.

Also, Unlock Bootloader.

Above, steps will make sure your UMIDIGI One & One PRO phone is well within the temperature line. But if the problem continues then you may want to go to the service center.

Poor Battery Life on UMIDIGI One & One PRO

If you are one of the few customers of UMIDIGI One & One PRO that are facing battery issue. then following steps will ensure that it’s not you who are causing battery problems on the phone.

How to fix poor battery life on UMIDIGI One & One PRO? 

    1. First of all, make sure to remove the third-party app that claims to be phone cleaner or battery saver.
    2. Next, go to settings and turn on power saving option from the manufacturer itself.
    3. Then, turn off location services when not in need.
    4. Also, use mobile data network on the UMIDIGI One & One PRO only when needed.
    5. Finally, uninstall apps such as Facebook which requires a lot of services to run. Hence, ending up your battery life.

Also, Install TWRP Recovery.

Perform the above steps and you are good to go. If further, the problem arises on the UMIDIGI One & One PRO, then you may want to go to the service provider.

Laggy or Sluggish User interface on UMIDIGI One & One PRO

Though the company claims to be one of the fastest phones, still you can encounter some laggy experience on your phone.

How to Fix Lag on UMIDIGI One & One PRO?

      1. First of all, if you have downloaded any third-party launcher, consider removing that. Because most of the launcher is not optimized for particular spec sheet. Next, do a hard reboot. Turn off your phone and restart it again.
      2. Also if the problem still arises, you need to perform a factory reset. Go to setting > Backup & Reset > Factory Reset your phone. Make sure to take necessary backup.

Also, Install CWM Recovery.

These 2 steps will definitely remove the lag from your UMIDIGI One & One PRO Android device. If the problem is still there then the best thing you can do is to wait for the OTA update from the company. Or you can go to service center, they will reinstall the particular OS version.

UMIDIGI One & One PRO Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in UMIDIGI One & One PRO?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the UMIDIGI One & One PRO. Do not restore backup thereafter, instead manually restore your data.

Also, Root the phone.

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

UMIDIGI One & One PRO Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on UMIDIGI One & One PRO?

    1. Firstly, if you are encountering the issue only in particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on UMIDIGI One & One PRO such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also, Install Custom ROM.

Consider the above steps and you are good to go 😀

Apps Opening slow on the UMIDIGI One & One PRO

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on UMIDIGI One & One PRO?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your UMIDIGI One & One PRO then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your UMIDIGI One & One PRO and start from a new device.

Also, Unroot the phone and go back to stock ROM.

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the UMIDIGI One & One PRO

If you are one of few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on UMIDIGI One & One PRO?

  1. First, go to the UMIDIGI One & One PRO’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, Unlock Bootloader.

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the UMIDIGI One & One PRO

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix Bluetooth connection issue on UMIDIGI One & One PRO? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for few times on the UMIDIGI One & One PRO

Also, Install TWRP Custom Recovery.

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on UMIDIGI One & One PRO

Your phone display is cracked and you want to access the data. Do following.

How to access data if phone touch is not working on UMIDIGI One & One PRO?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the UMIDIGI One & One PRO, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Also, Install CWM Custom Recovery.

Above, will help you access your UMIDIGI One & One PRO phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on UMIDIGI One & One PRO

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on UMIDIGI One & One PRO?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the UMIDIGI One & One PRO.

Also, Root the smartphone.

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the UMIDIGI One & One PRO

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix Cellular network and Mobile Data network in UMIDIGI One & One PRO?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the UMIDIGI One & One PRO.
    4. Finally, go to the service provider and make him/her do the rest.

Also, Install Custom ROM on the phone.

Your phone will work as expected by following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on UMIDIGI One & One PRO

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on UMIDIGI One & One PRO?

  1. First, Go to settings on the UMIDIGI One & One PRO and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, Unroot the phone and go back to Stock ROM.

Eye Strain & Headache from UMIDIGI One & One Pro Display

Some customers might get a headache from looking at the display for too long, which results from eye strain.

How to FIx Eye Strain & Headache from UMIDIGI One & One Pro DIsplay? 

  1. Most Importantly, if you are prone to myopia then you need to consider a good pair of prescription glasses to counter the eye strain & headache on your UMIDIGI One & One Pro.
  2. Secondly, make sure to take proper breaks and do not indulge in the phone for too long, giving a fixed look to the phone’s display can give you eye strain, resulting in acute headaches.
  3. This may sound crazy, but blink at regular intervals so that the water in the eyes spread out correctly, making your issue less sensitive. Gunner glasses have helped people in the past suffering from eye strain syndrome from their digital devices.
  4. Also, check other UMIDIGI One & One Pro display and see if you are getting the same eye strain or it is just an issue with your particular model.  If yes, then get it checked with the nearest service center,

This should solve your issue. If you have any other problems regarding play store do let me know in the comment section below. I will be happy to help you. 😀

That’s it we have covered all the issues and problems regarding UMIDIGI One & One PRO smartphone and How to FIX them. If there are any more issues with your UMIDIGI One & One PRO then drop a comment and I will update the article.

About UMIDIGI One & One PRO

Here are some of the key features and specifications of the newly launched UMIDIGI One & One PRO smartphone.

  • Firstly, it has a 5.9 inches display with a resolution of HD+ pixels. A total of pixels per inch.
  • And UMIDIGI One & One PRO also comes with Android 8.1 OREO.
  • And under the hood, UMIDIGI One & One PRO has an Helio P23 chipset.
  • The Phone also comes with 4GB Ram and 32GB for ONE & 64GB for ONE PRO Storage. 
  • Furthermore, the camera sensor on UMIDIGI One & One PRO – 12MP + 5MP dual rear camera and 8MP front shooter.
  • Finally, the battery on the UMIDIGI One & One PRO is a non-removable 3950 mAh for ONE & 3550 mAh for ONE PRO.