Browse By

Realme 2 Pro Most Common Problems & Issues + Solution Fix – Tips & Tricks!

Realme 2 Pro is another budget-oriented smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems in Realme 2 Pro smartphone and next, with the proven solution to it. So, do stay until the end.


Realme 2 Pro Common Issues and Problems 2020

Welcome, I am here to help you out with certain Issues on the Realme 2 Pro. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

Realme 2 Pro Problem Fix Issues Solution Tips & tricks

Tips & Tricks

Heating Problem On your Realme 2 Pro

If your phone is raising its temperature, causing severe heating then, first of all, you need to take the following precautions –

How to fix the heating issue on the Realme 2 Pro?

      1. Don’t let your phone charge for too long. Once it is fully charged, take off the plug.
      2. Make sure not to use your phone while charging. Using your Realme 2 Pro phone for long while charging may lead to the heating issue.
      3. Next, playing games for too long could be the main reason for the heating issue. You may want to take a pause.
      4. Finally, make sure to turn off Mobile data, GPS while on call. On-call needs a continuous power & various smartphone services that may lead to the heating issue on the Realme 2 Pro.

Above, steps will make sure your phone is well within the temperature line. But if the problem continues then you may want to go to the service center or your phone is naturally hot. 

Poor Battery Life on your Realme 2 Pro

If you are one of the few customers of the Realme 2 Pro phone that are facing battery issue. then following steps will ensure that it’s not you who are causing battery problems on the phone.

How to fix poor battery life on the Realme 2 Pro device? 

    1. First of all, make sure to remove the third-party app that claims to be phone cleaner or battery saver. If you have installed any.
    2. Next, go to settings and turn on the power saving option. The battery saver provided on Realme 2 Pro by the manufacturer will actually work.
    3. Then, turn off location services when not in need.
    4. Also, use mobile data network on the Android phone only when needed. This sucks up your battery very quickly.
    5. Finally, uninstall apps such as Facebook which requires a lot of background services to run. Hence, ending up your Realme 2 Pro battery life too early. 

Perform the above steps and you are good to go. If further, the problem arises on your Android phone, then you may want to go to the service provider.

A Laggy or Sluggish User interface on your Realme 2 Pro

Though the company claims to be one of the faster phones than the previous generation, still you can encounter some laggy experience on your phone.

How to Fix Lag on the Realme 2 Pro Android device?

      1. First of all, if you have installed any third-party launcher, consider removing that. Because most of the launcher is not optimized for a particular spec sheet. Next, do a hard reboot. Turn off your Realme 2 Pro and restart it again.
      2. Also if the problem still arises, you need to perform a factory reset. Go to setting > Backup & Reset > Factory Reset your phone. Make sure to take the necessary backup.
      3. Furthermore, if the UI lag never goes you can head to the service center & ask them to reinstall the OS. If still for some reason the lag persists on the Realme 2 Pro then consider it as a software failure. You may have to wait for the next OTA update from the company.

Realme 2 Pro Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in Realme 2 Pro?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the Realme 2 Pro. Do not restore backup thereafter, instead manually restore your data.

Also, Unlock Bootloader

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

Realme 2 Pro Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on Realme 2 Pro?

    1. Firstly, if you are encountering the issue only in a particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on Realme 2 Pro such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also, Install TWRP Recovery or CWM Recovery

Consider the above steps and you are good to go 😀

Apps Opening slow on the Realme 2 Pro

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on Realme 2 Pro?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your Realme 2 Pro then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your Realme 2 Pro and start from a new device.

Also, How to Root

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the Realme 2 Pro

If you are one of few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on Realme 2 Pro?

  1. First, go to the Realme 2 Pro’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, Install Custom ROM

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the Realme 2 Pro

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix Bluetooth connection issue on Realme 2 Pro? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for few times on the Realme 2 Pro

Also, Unroot the phone and go back to Stock ROM.

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on Realme 2 Pro

Your phone display is cracked and you want to access the data. Do following.

How to access data if phone touch is not working on Realme 2 Pro?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the Realme 2 Pro, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Also, Unlock Bootloader

Above, will help you access your Realme 2 Pro phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on Realme 2 Pro

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on Realme 2 Pro?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the Realme 2 Pro.

Also, Install TWRP Recovery or CWM Recovery

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the Realme 2 Pro

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix the Cellular network and Mobile Data network in Realme 2 Pro?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the Realme 2 Pro.
    4. Finally, go to the service provider and make him/her do the rest.

Also, Root the Phone

Your phone will work as expected by the following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on Realme 2 Pro

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on Realme 2 Pro?

  1. First, Go to settings on the Realme 2 Pro and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, Unroot the phone and go back to Stock ROM.

This should solve your issue. If you have any other problems regarding play store do let me know in the comment section below. I will be happy to help you. 😀

Eye Strain & Headache from Realme 2 Pro Display

Some customers might get a headache from looking at the display for too long, which results from eye strain.

How to FIx Eye Strain & Headache from Realme 2 Pro DIsplay? 

  1. Most Importantly, if you are prone to myopia then you need to consider a good pair of prescription glasses to counter the eye strain & headache on your Realme 2 Pro.
  2. Secondly, make sure to take proper breaks and do not indulge in the phone for too long, giving a fixed look to the phone’s display can give you eye strain, resulting in acute headaches.
  3. This may sound crazy, but blink at regular intervals so that the water in the eyes spread out correctly, making your issue less sensitive. Gunner glasses have helped people in the past suffering from eye strain syndrome from their digital devices.
  4. Also, check other Realme 2 Pro display and see if you are getting the same eye strain or it is just an issue with your particular model.  If yes, then get it checked with the nearest service center,

That’s it we have covered all the issues and problems regarding Realme 2 Pro smartphone and How to FIX them. If there are any more issues with your Realme 2 Pro then drop a comment and I will update the article.

About Realme 2 Pro

Here are some of the key features and specifications of the newly launched Realme 2 Pro smartphone.

  • Firstly, it has a 6.3 inches display with a resolution of 1080 by 2340 pixels. A total of pixels per inch.
  • And Realme 2 Pro also comes with Android 8.1 OREO.
  • And under the hood, Realme 2 Pro has a Snapdragon 660 chipset.
  • The Phone also comes with 8GB/6GB/4GB Ram and 64GB/128GB Storage. 
  • Furthermore, the camera sensor on Realme 2 Pro – 12MP + 2MP dual rear camera and 16MP front shooter.
  • Finally, the battery on the Realme 2 Pro is a non-removable 3500 mAh.