Honor PLAY Most Common Problems & Issues + Solution Fix: TIPS & TRICKS!

Honor PLAY is another budget-oriented smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems in Honor PLAY smartphone and next, with the proven solution to it. So, do stay until the end.

Honor PLAY Common Issues and Problems

Welcome, I am here to help you out with certain Issues on the Honor PLAY. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

To cure Heating Issue, Battery Problem & Laggy UI check this article.  How to Fix Heating, Battery Issue & Laggy UI Problem on your Android Phone.

Honor Play Problems Fix Issues Solution Tips Tricks

Tips & Tricks

Honor PLAY Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in Honor PLAY?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the Honor PLAY. Do not restore backup thereafter, instead manually restore your data.

Also, Unlock Bootloader

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

Honor PLAY Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on Honor PLAY?

    1. Firstly, if you are encountering the issue only in particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on Honor PLAY such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also, Install TWRP Recovery or CWM Recovery

Consider the above steps and you are good to go 😀

Apps Opening slow on the Honor PLAY

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on Honor PLAY?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your Honor PLAY then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your Honor PLAY and start from a new device.

Also, How to Root

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the Honor PLAY

If you are one of few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on Honor PLAY?

  1. First, go to the Honor PLAY’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, Install Custom ROM

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the Honor PLAY

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix Bluetooth connection issue on Honor PLAY? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for a few times on the Honor PLAY

Also, Unroot the phone and go back to Stock ROM.

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on Honor PLAY

Your phone display is cracked and you want to access the data. Do following.

How to access data if phone touch is not working on Honor PLAY?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the Honor PLAY, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Also, Unlock Bootloader

Above, will help you access your Honor PLAY phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on Honor PLAY

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on Honor PLAY?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the Honor PLAY.

Also, Install TWRP Recovery or CWM Recovery

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the Honor PLAY

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix Cellular network and Mobile Data network in Honor PLAY?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the Honor PLAY.
    4. Finally, go to the service provider and make him/her do the rest.

Also, Root the Phone

Your phone will work as expected by following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on Honor PLAY

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on Honor PLAY?

  1. First, Go to settings on the Honor PLAY and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, Unroot the phone and go back to Stock ROM.

This should solve your issue. If you have any other problems regarding play store do let me know in the comment section below. I will be happy to help you. 😀

That’s it we have covered all the issues and problems regarding Honor PLAY smartphone and How to FIX them. If there are any more issues with your Honor PLAY then drop a comment and I will update the article.

About Honor PLAY

Here are some of the key features and specifications of the newly launched Honor PLAY smartphone.

  • Firstly, it has a 6.3 inches display with a resolution of 1080 by 2340 pixels. A total of 409 pixels per inch.
  • And Honor PLAY also comes with Android 8.1 OREO.
  • And under the hood, Honor PLAY has a HiSilicon Kirin 970 chipset.
  • The Phone also comes with 4GB/6GB Ram and 64GB Storage. 
  • Furthermore, the camera sensor on Honor PLAY – 16MP + 2MP dual rear camera and 16MP front shooter.
  • Finally, the battery on the Honor PLAY is a non-removable 3750 mAh.

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35 thoughts on “Honor PLAY Most Common Problems & Issues + Solution Fix: TIPS & TRICKS!”

  1. Ritik Jain
    mark says:

    do you experience the multi touch delay response? it can be felt while playing fps games like PUBG or use a multi touch tester.. if you do, how can we fix this?? i think this is also one of the most common issues of huawei honor play.

    1. Ritik Jain
      Ritik Jain says:

      Hello, Multi-touch delay response is due to manufacturing defects, maybe the touch adaptor or the LCD display me be causing this thing. You need to visit the service center for this issue.

  2. Ritik Jain
    Leo says:

    I’m encountered with color clipping issues skin tones mostly are very awful clipped. This is very annoying for me and I can’t understand why nobody saw it this before? Also, I can easily see exactly the same issue on Huawei p20 and mate 20 lite. On Huawei p20 lite it’s not happening and of course, neither on Huawei p20 pro because this last one is using different GPU and display. I’m really hoping to a firmware update to fix this big issue!

    1. Ritik Jain
      Ritik Jain says:

      Hello Leo,
      Your problem can only be fixed via an update from the company. Until & unless it is a hardware issue. So hope for the best.

      1. Ritik Jain
        Leo says:

        Really thankful for your reply.
        Yes I believe is more software issue, intact using an app “color calibration” (free) I been able to fix it by decreasing contrast 25% more or less. But also display light out put (luminance) is less than default setting. So yes,
        definitely by software can be fixed I believe. I really hope Huawei firmware update to fix this for good. I will try use others channels or may be contact them directly to inform this issue.

        Thanks again.

  3. Ritik Jain
    Rahul says:

    I am using Honor Play since 1month it has a issue while playing PUBG with mobile data, the game lags very much and ping goes very high. Ping doesn’t remain stable. While with the WiFi from same data network smartphone game runs very smooth. Please help me regarding this issue.

    1. Ritik Jain
      ashu says:

      Go to settings, wireless & networks , turn off Private DNS.

  4. Ritik Jain
    Sheraz says:

    Camera front and back both have color issues. When capturing images indoor it remembers me like to be in 1999. very poor results in low light.

    1. Ritik Jain
      Ritik Jain says:

      Hello Sheraz,
      Maybe that’s how the camera is 🙁

    2. Ritik Jain
      Leo says:

      Try to switch on “Display settings” Color to “Natural”. Then:….
      Try the app “Color calibrator” by decreasing only contrast at 20/25% more or less and raising just a little brightness to fix also black crush.
      You can use black clipping video test from YouTube in a completely black room better..
      At the moment for me this is the only solution. I been able also to use a colorimeter on my Honor Play display directly and moving the white target point to match the right Color temperature D65 (6500Kelvin).
      I hope this helps someone.

  5. Ritik Jain
    Mustaheen Shaikh says:

    I cannot download anything from play store. I have already followed the above method. I can download one app and again the same story starts. any other way to get rid of this problem.

    1. Ritik Jain
      Ritik Jain says:

      Hello Mustaheen,
      sorry brother, this is the only possible method for that issue.

  6. Ritik Jain
    Charan says:

    Hi after updating my phone recently with the latest released update my mobile data stopped working after updating the mobile I am unable to switch the mobile data. Please help me…

    1. Ritik Jain
      Ritik Jain says:

      Hello Charan,
      Format your device. Maybe a software lag.

  7. Ritik Jain
    Rocky says:

    Hii, My honor play mobile has camera issue, when I zoom in the camera then the picture quality is very bad.
    Do you have any solution?

    1. Ritik Jain
      Ritik Jain says:

      Hello Rocky,
      This is how the camera is. If you want a good camera then you have to expand your budget.

  8. Ritik Jain
    Ravi Kiran says:

    check the Access Point Names settings. if nothing is showing select vertical dots in top right and select reset to defult

  9. Ritik Jain
    Ashutosh singh says:

    While charging honor play, a light indication is Coming from front ear speaker, is this common or it’s a defect. I replaced my first honor play order because of this issue, now replaced mobile again the same thing. Is this a defect?

    1. Ritik Jain
      Ritik Jain says:

      Hello Ashutosh,
      Some phone has the indicator in the earpiece & it is perfectly normal. You do not need to replace the phone.

  10. Ritik Jain
    Pawan says:

    I am getting issues when I play a movie in 1080p from youtube. It doesn’t run smoothly.

    1. Ritik Jain
      Ritik Jain says:

      Hello Pawan,
      It may not be supported. Or to check, try playing 1080p videos on your phone.

  11. Ritik Jain
    Bijoy says:

    My new honor play got hang touch and button was not working but I did long press power button now it is working. I wanna know why it happened?

    1. Ritik Jain
      Ritik Jain says:

      Hello brother,
      The Honor Play got hanged. That’s it. It happens sometimes with almost all smartphones out there in the market. Even iPhones hangs. So do not worry until & unless you are not able to use your phone.

  12. Ritik Jain
    Ahmad Paracha says:

    Hello there, my honor play tends to refresh about 15 times on booting or restart, it is functioning normally otherwise but whenever its turned on the screen flickers in 15 cycles approx

    1. Ritik Jain
      Ritik Jain says:

      Hello Ahmad,
      It would be great if you can send me the screenshot of the same on RitikJain@TechDroidTips.com

  13. Ritik Jain
    Mandar says:

    Apps cannot be loaded on the sd card. Sd card was loaded by default as a portable and internal option was not available.
    Also, eject and format options are disabled.
    Any suggestions on how to best use the sd card?

  14. Ritik Jain
    Abdurahman says:

    do you experience the multi touch delay response? it can be felt while playing fps games like PUBG or use a multi touch tester.. if you do, how can we fix this?? i think this is also one of the most common issues of huawei honor play.

  15. Ritik Jain
    Muhammad says:

    Hi, why my phone is lag while my friend uses the same sim type not lag, only phone have different. Almost lag when i play game like mobile legend and pubg. Please help me!!

  16. Ritik Jain
    M Jahanzaib says:

    I have been experiencing slow wifi problem since I connected to new network around me. The other mobiles connected to same network have relatively better speed. Have not experienced any such issue with previous networks. Is it a problem with my Honor Play? How to increase the speed?

  17. Ritik Jain
    Matthias Bräu says:

    I gotta lil problem with my Honor play, none of the problems above though. It appears that I get small sound lacks when connected with bluetooth devices. Sound just goes off for a few seconds. I still got warranty cause the phone got released this year. Bought it from Saturn, so it’s the origin ^^.
    ….So any ideas or make use of warranty ?

    P.s.: it’s not a issue of the bluetooth device because I got a few high quality devices,which it also appears:( Bose Quiet Compfort 35ii, JBL Xtreme 2, Marshall Major II).

    I would really apreciate if someone knowssomething about that certain problem and can give me a tip.^^

    Peace out

  18. Ritik Jain
    Joshua says:

    Hye. My honor play connection is 4g but when I playing pubg connection drop to h+ and 4g again after I exit game.. Already reinstall the game.. Same old same. Help me

  19. Ritik Jain
    Jignesh gamit says:

    My honornplay after pie update heating issue is arise when i playing game after 10 to 15 minuts its tem. Go to 40 up

  20. Ritik Jain
    Gary Hare says:

    Hi my Honor play screen places calls on hold during voice calls, also the biggest irritation is during keyboard use the capacitive keys reset to home screen as they are to close to the space key, other than that it’s an incredible handset for the low price.

  21. Ritik Jain
    Barada says:

    I am also facing this

    1. Ritik Jain
      Ritik Jain says:

      Hello Barada,
      What are you facing?

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