Browse By

Galaxy Note 9 Most Common Problems & Issues + Solution Fix – TIPS & TRICKS

Samsung Galaxy Note 9 is another flagship smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems in Samsung Galaxy Note 9 smartphone and next, with the proven solution to it. So, do stay until the end.


Samsung Galaxy Note 9 Common Issues and Problems 2020

Welcome, I am here to help you out with certain Issues on the Samsung Galaxy Note 9. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

To cure Heating Issue, Battery Problem & Laggy UI check this article.  How to Fix Heating, Battery Issue & Laggy UI Problem on your Android Phone.

Samsung Galaxy Note 9 Problems Fix Issues Solution Tips Tricks

Tips & Tricks

Samsung Galaxy Note 9 Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in Samsung Galaxy Note 9?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the Samsung Galaxy Note 9. Do not restore backup thereafter, instead manually restore your data.

Also, Unlock Bootloader

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

Samsung Galaxy Note 9 Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on Samsung Galaxy Note 9?

    1. Firstly, if you are encountering the issue only in particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on Samsung Galaxy Note 9 such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also, Install TWRP Recovery or CWM Recovery

Consider the above steps and you are good to go 😀

Apps Opening slow on the Samsung Galaxy Note 9

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on Samsung Galaxy Note 9?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your Samsung Galaxy Note 9 then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your Samsung Galaxy Note 9 and start from a new device.

Also, How to Root

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the Samsung Galaxy Note 9

If you are one of few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on Samsung Galaxy Note 9?

  1. First, go to the Samsung Galaxy Note 9’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, Install Custom ROM

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the Samsung Galaxy Note 9

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix Bluetooth connection issue on Samsung Galaxy Note 9? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for few times on the Samsung Galaxy Note 9

Also, Unroot the phone and go back to Stock ROM.

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on Samsung Galaxy Note 9

Your phone display is cracked and you want to access the data. Do following.

How to access data if phone touch is not working on Samsung Galaxy Note 9?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the Samsung Galaxy Note 9, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Also, Unlock Bootloader

Above, will help you access your Samsung Galaxy Note 9 phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on Samsung Galaxy Note 9

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on Samsung Galaxy Note 9?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the Samsung Galaxy Note 9.

Also, Install TWRP Recovery or CWM Recovery

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the Samsung Galaxy Note 9

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix Cellular network and Mobile Data network in Samsung Galaxy Note 9?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the Samsung Galaxy Note 9.
    4. Finally, go to the service provider and make him/her do the rest.

Also, Root the Phone

Your phone will work as expected by following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on Samsung Galaxy Note 9

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on Samsung Galaxy Note 9?

  1. First, Go to settings on the Samsung Galaxy Note 9 and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, Unroot the phone and go back to Stock ROM.

This should solve your issue. If you have any other problems regarding play store do let me know in the comment section below. I will be happy to help you. 😀

Eye Strain & Headache from Galaxy Note 9 Display

Some customers might get a headache from looking at the display for too long, which results from eye strain.

How to FIx Eye Strain & Headache from Galaxy Note 9 DIsplay? 

  1. Most Importantly, if you are prone to myopia then you need to consider a good pair of prescription glasses to counter the eye strain & headache on your Galaxy Note 9.
  2. Secondly, make sure to take proper breaks and do not indulge in the phone for too long, giving a fixed look to the phone’s display can give you eye strain, resulting in acute headaches.
  3. This may sound crazy, but blink at regular intervals so that the water in the eyes spread out correctly, making your issue less sensitive. Gunner glasses have helped people in the past suffering from eye strain syndrome from their digital devices.
  4. Also, check other Galaxy Note 9 display and see if you are getting the same eye strain or it is just an issue with your particular model.  If yes, then get it checked with the nearest service center,

That’s it we have covered all the issues and problems regarding Samsung Galaxy Note 9 smartphone and How to FIX them. If there are any more issues with your Samsung Galaxy Note 9 then drop a comment and I will update the article.

About Samsung Galaxy Note 9

Here are some of the key features and specifications of the newly launched Samsung Galaxy Note 9 smartphone.

  • Firstly, it has a 6.4 inches display with a resolution of 1440 by 2960 pixels. A total of 516 pixels per inch.
  • And Samsung Galaxy Note 9 also comes with Android 8.1 OREO.
  • And under the hood, Samsung Galaxy Note 9 has an Exynos 9810/Snapdragon 845 chipset.
  • The Phone also comes with 8GB/6GB Ram and 512GB/128GB Storage. 
  • Furthermore, the camera sensor on Samsung Galaxy Note 9 – 12MP + 12MP dual rear camera and 8MP front shooter.
  • Finally, the battery on the Samsung Galaxy Note 9 is a non-removable 4000 mAh.