Alcatel 1X 2019 Most Common Probems & Issues + Solution Fix – Tips & Tricks

Alcatel 1X is another budget-oriented smartphone by the company, but is it perfect all around? Obviously no. First of All, in this article, we address some of the common issues and problems in Alcatel 1X smartphone and next, with the proven solution to it. So, do stay until the end.


Alcatel 1X Common Issues and Problems 2020

Welcome, I am here to help you out with certain Issues on the Alcatel 1X. Please do carefully go through all the topics that are covered under this article. PLEASE DO NOT RUSH. It will eventually help you 😀

Alcatel 1X 2019 Problem Fix Issues Solution Tips & Tricks

Tips & Tricks

Heating Problem On your Alcatel 1X

If your phone is raising its temperature, causing severe heating then, first of all, you need to take the following precautions –

How to fix the heating issue on the Alcatel 1X?

      1. Don’t let your phone charge for too long. Once it is fully charged, take off the plug.
      2. Make sure not to use your phone while charging. Using your Alcatel 1X phone for long while charging may lead to the heating issue.
      3. Next, playing games for too long could be the main reason for the heating issue. You may want to take a pause.
      4. Finally, make sure to turn off Mobile data, GPS while on call. On-call needs continuous power & various smartphone services that may lead to the heating issue on the Alcatel 1X.

Also, Unlock Bootloader on Alcatel 1X

Above, steps will make sure your phone is well within the temperature line. But if the problem continues then you may want to go to the service center or your phone is naturally hot. 

Poor Battery Life on your Alcatel 1X

If you are one of the few customers of the Alcatel 1X phone that are facing battery issue. then the following steps will ensure that it’s not you who are causing battery problems on the phone.

How to fix poor battery life on the Alcatel 1X device? 

    1. First of all, make sure to remove the third-party app that claims to be phone cleaner or battery saver. If you have installed any.
    2. Next, go to settings and turn on the power saving option. The battery saver provided on Alcatel 1X by the manufacturer will actually work.
    3. Then, turn off location services when not in need.
    4. Also, use mobile data network on the Android phone only when needed. This sucks up your battery very quickly.
    5. Finally, uninstall apps such as Facebook which requires a lot of background services to run. Hence, ending up your Alcatel 1X battery life too early. 

Related – How to Install TWRP on Alcatel 1X (TWRP File May Or May Not Be available as per the development)

Perform the above steps and you are good to go. If further, the problem arises on your Android phone, then you may want to go to the service provider.


A Laggy or Sluggish User interface on your Alcatel 1X

Though the company claims to be one of the faster phones than the previous generation, still you can encounter some laggy experience on your phone.

How to Fix Lag on the Alcatel 1X Android device?

      1. First of all, if you have installed any third-party launcher, consider removing that. Because most of the launcher is not optimized for a particular spec sheet. Next, do a hard reboot. Turn off your Alcatel 1X and restart it again.
      2. Also if the problem still arises, you need to perform a factory reset. Go to setting > Backup & Reset > Factory Reset your phone. Make sure to take the necessary backup.
      3. Furthermore, if the UI lag never goes you can head to the service center & ask them to reinstall the OS. If still for some reason the lag persists on the Alcatel 1X then consider it as a software failure. You may have to wait for the next OTA update from the company.

Alcatel 1X Phone unexpectedly shutting down

This issue is common among most of the Android smartphones. If this problem arises then consider the following steps –

How to fix sudden shut down in Alcatel 1X?

    1. First of all, if you encounter this issue then you may want to take care of the heating issue as well. As, if the phone temperature rises up to the maximum level, then you can face this issue.
    2. Second, charge your phone fully and let the battery drain until the phone is completely shut down on its own.
    3. Lastly, you can perform a factory reset on the Alcatel 1X. Do not restore backup thereafter, instead manually restore your data.

Related – How to Root Alcatel 1X

If you follow the above steps and still encountering sudden shutdown, then its time to go to service center.

Alcatel 1X Screen frozen or stuck

If your phone is stuck while doing a task or making phone calls or maybe while playing games. Then, follow the steps below.

How to fix screen froze or stuck on Alcatel 1X?

    1. Firstly, if you are encountering the issue only in a particular app such as Instagram. Then you don’t need to worry and blame your phone for that. The app needs the update or further optimization for the particular device model.
    2. If you are getting stuck on the default apps on Alcatel 1X such as Phone, Messaging or the camera app. Then, go to setting > apps > default apps, then choose the app you are getting issues with and clear its cache.
    3. Lastly, a factory reset or phone format could help you solve the problem.

Also,  How to Install Custom ROM on Alcatel 1X (Custom ROM Download File May Or May Not Be available as per the development)

Consider the above steps and you are good to go 😀

Apps Opening slow on the Alcatel 1X

If the apps on your phone are opening apps slower then is used to be, then follow the steps below.

How to Fix Apps opening slowly on Alcatel 1X?

    1. Firstly, some apps by its nature open slowly, such as large graphics intensive games and apps such as Youtube. That should be fine.
    2. If every app is opening slow on your Alcatel 1X then you need to restart your device, so that services could run fresh.
    3. Finally, go and wipe your Alcatel 1X and start from a new device.

Related – How to Unroot & Restore Stock ROM on Alcatel 1X

If the problem still arises, go to your nearest service provider.

Apps and Games Crashes Suddenly or Unexpectedly on the Alcatel 1X

If you are one of the few getting this problem, then you should solve the issue by following the steps below.

How to fix sudden app crashes on Alcatel 1X?

  1. First, go to the Alcatel 1X’s setting > apps, then click on the app which is crashing frequently and clear its data.
  2. Second, uninstall the app and install it again from the play store.
  3. Update the app from the play store.

Also, How to Unlock Bootloader on Alcatel 1X

This should probably fix your problem. If the problem is still there then drop a comment below describing your issue.

Bluetooth not connecting on the Alcatel 1X

Bluetooth problems may occur from time to time while connecting with other devices. Take the following steps

How to fix the Bluetooth connection issue on Alcatel 1X? 

    1. First of all, make sure your phone is up to date. Check OTA updates and update the phone as soon as possible.
    2. Second, make sure your device is discoverable to other devices and vice versa.
    3. Lastly, try turning Bluetooth on and off for few times on the Alcatel 1X

Also, How to Install TWRP Recovery on Alcatel 1X (TWRP File May Or May Not Be available as per the development)

Above step will definitely make your Bluetooth connection stable.

Display cracked and touch not working on Alcatel 1X

Your phone display is cracked and you want to access the data. Do the following.

How to access data if phone touch is not working on Alcatel 1X?

    1. Connect your phone to a computer or laptop via USB C cable. You can access your data from the PC.
    2. If you want to use some apps on the Alcatel 1X, get an OTG cable and wireless keyboard and mouse. Connect OTG cable to the phone and connect the wireless receiver to the cable. You can access your phone just like a computer.

Above, will help you access your Alcatel 1X phone even if your touch is not working.

Wi-fi Connection problem or low range of Wi-fi on Alcatel 1X

If your phone is getting the low range or wi-fi problem then take the following steps.

How to Fix Wi-fi Connection problem on Alcatel 1X?

    1. First things first, check your router or modem. Try resetting its settings.
    2. Make sure there is no obstacle in front of the router.
    3. Also, turn your airplane mode on for 1 minute and turn it off again on the Alcatel 1X.

Also, How to Root Alcatel 1X

If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. You may want to show your phone to the service center for any defects.

Cellular network issue or Mobile Data Problem on the Alcatel 1X

If your phone is not getting the proper signal or mobile data network is not working as it used to work before then try the steps below.

How to fix the Cellular network and Mobile Data network in Alcatel 1X?

    1. Firstly, Take your sim card off and put it again.
    2. Turn on Airplane mode for 30 seconds and then turn it off.
    3. Tweak network settings from the settings menu on the Alcatel 1X.
    4. Finally, go to the service provider and make him/her do the rest.

Related – How to Install Custom ROM on Alcatel 1X (Custom ROM Download File May Or May Not Be available as per the development)

Your phone will work as expected by the following steps. if you have any more issue regarding the network then drop a comment below.

Apps not downloading from the Play store on Alcatel 1X

This is one of the common issues among Android users. Take the following steps.

How to Fix Apps not downloading from play store on Alcatel 1X?

  1. First, Go to settings on the Alcatel 1X and clear app data of the app Play Store.
  2. Then, Clear local search history from the Play store app.

Also, How to Unroot Alcatel 1X and go back to Stock ROM

This should solve your issue. If you have any other problems regarding the play store do let me know in the comment section below. I will be happy to help you. 😀

That’s it we have covered all the issues and problems regarding Alcatel 1X smartphone and How to FIX them. If there are any more issues with your Alcatel 1X then drop a comment and I will update the article.